These terms of offer for sale (“Terms of Offer For Sale”) between SFP Sons(P) Limited, (CINU24246TN2004PTC053500),a company incorporated under Companies Act, 1956, limited by shares and having its registered office at PLOT NO.A-24, MEPZ, SPECIALECONOMIC ZONE, TAMBARAM, CHENNAI-45 (hereinafter referred to as “SFP”) and the users of the Website (“You” or “Your” or “Yourself” or “User”) describe, inter alia, the terms of offer for sale, purchase of goods through the redemption of cash vouchers/ coupons (“Voucher/s”) or otherwise on the Website, www.worldofjass.com (“Website”).
IF YOU DO NOT AGREE WITH THE TERMS OF OFFER FOR SALE, PLEASE DO NOT ACCESS THE WEBSITE FOR ANY PURCHASE.
The Website is a platform that facilitates the online sale and purchase of branded perfumes and other Products offered by SFP’s various affiliates/ registered merchants/ vendors/ service providers (“Vendor/s”). The Products are offered to the users through various modes, which shall include but not be limited to, sale of vouchers that can be redeemed for various products SFP are the sellers of products on the website and will be solely responsible to you for the products sold or for redemption of any voucher purchased by you through the Website.
You acknowledge that SFP has the right to change or discontinue any product at any time, without notice. You further acknowledge that SFP may add or modify the procedures, modes, processes or conditions of purchase at any time to adapt to changes that SFP may make to the Products. You agree that SFP shall not be liable to you or to any third party for any modification, suspension or discontinuance of any aspect of the Products.
Vouchers /Coupons /Promo codes
SFP will facilitate the provision of the best, pre-negotiated deals for a particular product at a given price for a given place. Purchase of such Coupons will be subject to the terms of offer for sale policy
Each Coupon will have the necessary redemption instructions printed on it. The Coupons may contain an offer period, or expiry date mentioned on it, you shall use it accordingly. Unless otherwise stated, you will not be entitled to receive any product for the value of the Coupon. You don’t redeem or use within the stipulated time period as mentioned in the Coupon, if any. You agree that the voucher issued is specific to the product selected such as perfumes, personal care, & wellness etc. and cannot be used for the purchase of any other product as offered by the website and cannot be used for the purchase of any other product and cannot be combined with other special offers or promotions that may be made available on the Website.
Coupons once sold are non-refundable, whether you use it or not. Only one Coupon is allowed per transaction.
Each coupon is identified by a Coupon Code and has different requirements and rewards. Please check your coupon — all requirements stated on the coupon must be met to receive the discount. Coupon values are as specified on it.
Coupons are intended for single use only. SFP Discount Coupon means that you accept these conditions, and if another person is using your Discount Coupon they are also bound by these terms & conditions. SFPDiscount Coupons are not valid in SFPoffline stores. SFPDiscount Coupons cannot be redeemed for cash or balances transferred to new coupons. Please keep yourSFPDiscount Coupon secure as they are not replaceable if damaged, lost or stolen. SFPDiscount Coupons remain the property SFPsons India Pvt Limited, and may not be tampered or interfered with, without our consent. Only the original Discount Coupon will be accepted. Copies are not valid.
If a you wish to return one or more product(s) from your transaction, you may return the product(s) in accordance with the SFP standard refund terms and conditions to receive a refund for the amount of the returned product(s) less the value of the Discount Coupon.
SFP reserves the right to verify the validity of claims and to disqualify any claimant who tampers with the claim process or who submits a claim that is not in accordance with these Terms and Conditions. All claims will be subject to the SFP’s validation and verification checks. SFP’s decision is final and no correspondence will be entered into.
SFP shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential loss) or for personal injury which is suffered or sustained, as a result of participating in this offer, except for any liability which cannot be excluded by law.
Promo Codes can only be redeemed online. You must be 18 years or older to redeem a promo code. Void where prohibited by law.Only one (1) promo code may be redeemed per user account/per household/ per promotion. Promo codes are redeemable on select merchandise only. Promo codes may require a minimum rupees value purchase. You may use this promotional code one (1) time only. If you cancel your order after applying the promotional code, you cannot use this code again. Only one promotional code may be applied to any single order. You may not use more than one promotional code at the same time. A promotional code must be used before the expiration date. A promotional code is redeemed when the order is placed. Promotional codes cannot be applied to orders containing multiple products. If a promotional code is used and an item is returned, the refund amount is limited to the actual price paid after discount. Promotional codes will NOT be reissued if lost. Counterfeit promotional codes or promotional codes obtained inappropriately are void. SFP may change the terms and conditions for promotional codes without prior notice. Promotional codes are not redeemable for cash or cash equivalent. SFP reserves the right to accept, refuse, or limit the use of any promotional code.
SFP, through the Website also makes available of variety of branded products and merchandise at an agreed price to you. Purchase of such products will be subject to the Terms of Offer For Sale and such other additional terms, if any, as specified by the Vendor.
SFP offers SHIPPING for all the products on the Website as per the company’s policy, which may be changed by SFP without any notice to you. Octroi charges, wherever applicable, is borne and paid by the SFP and not to be borne by User.
The price of products offered on the Website is either equal to or lesser than the Maximum Retail Price (“MRP”) i.e., the discounted rate prescribed for those products. The MRP and other statutory declarations shall be mentioned on the products and/or on its packaging in accordance with applicable laws.
You should take all responsibility for your own actions in utilizing the products purchased by you and SFP shall not be liable for any such action. You represents that you are of legal age to form a binding contract with SFP and are not a person barred from receiving products under the laws as applicable in India.You confirm that SFP shall not be responsible for any deficiency in payment of consideration payable towards the products purchased from the Website.SFP does not offer any refunds against any products already purchased from the Website unless, any major damage has been found in the products which is directly attributable to SFP.
SFP strives to provide you with the best prices possible on products; you buy from the Website. However, SFP does not guarantee that the price will be the lowest in the city, region or geography. Prices and availability are subject to change without notice or any consequential liability to you.
While SFP strives to provide accurate products, and pricing information, typographical and other errors may occur. In the event that a product listed at an incorrect price or with incorrect information due to an error in pricing or product information, SFP may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. SFP will have the right to modify the price of the product and contact you for further instructions via e-mail address provided by you at the time of registration, or cancel the order and notify you of such cancellation. If SFP cancels the order after the payment has been processed, the said amount will be remitted to your account from which the payment was made.
In certain cases, specifically with regard to particular products you might be required to provide your credit or debit card details to the approved payment gateways while making the payment. In this regard you agree to provide correct and accurate credit/ debit card details to the approved payment gateways for availing services on the Website. You shall not use the credit/ debit card, which is not lawfully owned by you, i.e. in any transaction, you must use your own credit/ debit card. The information provided by you will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order. You will be solely responsible for the security and confidentiality of your credit/ debit card details. SFP expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of your credit/ debit card.
Your shipping address, pin code will be verified with the database of SFP before you proceed to pay for your purchase. In the event case your order is not serviceable by our delivery partners or the merchant or the area is not covered, we would request you to provide us with an alternate shipping address which we expect to have on our partner/merchant’s delivery list. In case there is any dispute regarding the shipment of the product for the area not covered by SFP, in such cases SFP will not be responsible for the non-delivery of the product. SFP doesn’t deliver items internationally. However, you can make purchases on the website from anywhere in the world but at the same time ensuring the shipping address is within India.
In case you book multiple order for the products in one transaction, SFP would endeavor to ship all products together. However, this may not always be possible due to some product characteristics and/or logistics’ issues. If you purchase multiple Products in single transaction, then all the Products would be dispatched to a single shipping address given by you. If you wish to ship products to different addresses, then you should book the orders separately based on the delivery addresses.
In the event you receive a damaged / defective product or a product that does not comply with the specifications as per your original order, you are required to get in touch with the customer service team through any of the below mentioned channels: Call Centre at +91 44-22628011/12;Filling up the contact us form;
Upon receiving your complaint, SFP shall verify the authenticity and the nature of the complaint and if SFP is convinced that the complaint is genuine, SFP will comply for a replacement. However, in the event of frivolous and baseless complaints regarding the quality and content of the products, SFP reserves the right to take necessary legal actions against you and you will be solely liable for all costs incurred by SFP in this regard.
Before accepting shipment of any product, kindly ensure that the product’s packaging is not damaged or tampered. If you observe that the package is damaged or tampered, request you to refuse to accept delivery and inform SFP at the earliest. The return process of the product may be restricted by SFP depending on the nature and category of the product.In order to return any products sold through the Website, you are required to comply with the below mentioned conditions, viz:
- Please notify SFP of receipt of a damaged/ defective product within 48-hours of delivery to you. If you are unable to do so within 48-hours, SFP shall not be held liable for the failure to replace the order;
- Products should be unused;
- SFP will arrange pick-up of the damaged/defective product through its own logistics partner. In the event SFP is unable to do so, SFP will notify you regarding the same and you will be required to dispatch the product using a reputed courier in your respective area within one (1) day from receipt of such notice. Courier freight charges will be reimbursed in such form as is determined by the logistics team upon prior consultation with SFP;
- Products should be returned in their original packaging along with the original price tags, labels, barcodes and invoices etc.;
- It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of products during transit;
- The returned products are subject to verification and checks by SFP in order to determine the legitimacy of the complaint/ return.
In the event the return of a product is duly accepted by SFP , the value of such product, as originally paid by you during acceptance of delivery of product or otherwise, will be refunded to you. Refund will be processed based on the mode of payment to SFP or the approved payment gateway will credit your refunds directly into your debit/credit card or online accounts or provide you with a cheque in this regard. Refunds will be subject to the following:
- Orders paid online will be refunded within 7-21 working days through the online account or via cheque, depending on the then current circumstances as determined by SFP;
- A promo code, once used shall not be refunded in case of cancellation of order either by the customer or SFP.
Cancellation by SFP: There may be certain orders that SFP is unable to accept and must cancel. SFP reserves the right, at SFP’s sole discretion, to refuse or cancel any order for any reason whatsoever. Some situations that may result in your order being cancelled include, without limitation, non-availability of the product or quantities ordered by you, non- availability of the service, inaccuracies or errors in pricing information, or problems identified by SFP’s credit and fraud avoidance department. SFP may also require additional verifications or information before accepting any order. SFP will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your credit card account. A promo code, once used shall not be refunded in case of cancellation of order either by Customer or SFP.
Cancellation by the User: In case of requests for order cancellations, SFP reserves the right to accept or reject requests for order cancellations for any reason whatsoever. As part of usual business practice, if SFP receives a cancellation notice and the order has not been processed/ approved by SFP, SFP shall cancel the order and refund the entire amount to you within a reasonable period of time. SFP will not be able to cancel orders that have already been processed. SFP has the full right to decide whether an order has been processed or not. You agree not to dispute the decision made by SFP and accept SFP’s decision regarding the cancellation.
SFP reserves the right to cancel any orders that classify as ‘Bulk Order’ as determined by SFP as per certain criteria. Any SFP Promo Code used for placing the ‘Bulk Order’ will not be refunded as per this cancellation policy. An order can be classified as ‘Bulk Order’ if it meets with the below mentioned criteria, which may not be exhaustive, viz:
a. Multiple orders placed for same product at the same address
b. Bulk quantity of the same product ordered
SFP DOES NOT CONTROL, ENDORSE OR ACCEPT RESPONSIBILITY FOR ANY PRODUCT (INCLUDING BUT NOT LIMITED TO PRODUCT CATALOGUES) OFFERED BY THIRD PARTIES ACCESSIBLE THROUGH THEIR WEBSITE OR ANY LINKED SITES. SFP MAKES NO REPRESENTATIONS OR WARRANTIES WHATSOEVER ABOUT, AND SHALL NOT BE LIABLE FOR, THE VENDOR OR ANY SUCH THIRD PARTIES, THEIR PRODUCTS INCLUDING REPRESENTATIONS RELATING TO NON-INFRINGEMENT OF THIRD PARTY INTELLECTUAL PROPERTY RIGHTS. ANY TRANSACTIONS THAT YOU MAY HAVE WITH SUCH THIRD PARTIES ARE AT YOUR OWN RISK. THE PRODUCTS SHALL BE SUBJECT TO VENDOR’S TERMS AND CONDITIONS AND SFP DOES NOT ACCEPT ANY RESPONSIBILITY FOR THE SAME. SFP ALSO DOES NOT ACCEPT ANY RESPONSIBILITY FOR THE USAGE OF THE PRODUCTS BY YOU.SFP SPECIFICALLY DISCLAIMS ANY LIABILITY WITH REGARD TO ANY DEFECTIVE OR COUNTERFEIT PRODUCTS PURCHASED BY YOU FROM THE VENDOR AND SFP SHALL NOT ASSUME ANY LIABILITY IF THE PRODUCT PURCHASED BY YOU FROM THE VENDOR IS NOT EXACTLY AS PER SPECIFICATIONS DETAILED IN THE PURCHASE CONFIRMATION ORDER.
Indemnification & Limitation of Liability
You agree to indemnify, defend and hold harmless SFP from and against any and all losses, liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by SFP that arise out of, result from, or may be payable by virtue of, any breach of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms of Offer For Sale or any Additional Terms applicable to the purchase of products on the Website.
In no event shall SFP, its officers, directors, employees, partners or vendors be liable to you, the vendor or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not SFP has been advised of the possibility of such damages, or based on any theory of liability, including breach of contract, negligence or other tortious action, or any other claim arising out of or in connection with your purchase of the products herein.
The relationship between You and SFP shall be governed in accordance with the laws of India without reference to conflict of laws principles.You agree that all claims, differences and disputes arising under or in connection with or in relation to the Terms of Offer For Sale or any transactions entered into on or through the website or the relationship between you and SFP shall be subject to the exclusive jurisdiction of the courts at Chennai and you hereby accede to and accept the jurisdiction of such courts.
ALL LINKED TERMS AND CONDITIONS HEREUNDER ARE ASSUMED TO BE READ, UNDERSTOOD AND AGREED BY YOU.
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